Turoshop.com User Agreement

1. Parties to this agreement
2. Use of the Service
3. Registration
4. User responsibilities
5. Privacy policy
6. Ordering and Payment Terms
7. Product prices
8. Delivery
9. Cancellation and returns
10. Changes to the Service and this Agreement
11. Jurisdiction and Settlement of Disputes
12. Cookie policy and gdpr
13. Language of the agreement

1. Parties to this agreement

This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of Turoshop.fi web service (referred to hereinafter as the Service) owned by Turo Oy (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

Contact details of the Service Provider:

Oy Turo Tailor Ab / Turoshop.fi
Viestikatu 3, P-Box 1586, 70600 Kuopio
Vat Number: 1110500-0

2. Use of the Service

2.1. The Service is intended for private individuals
2.2. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.

3. Registration 

3.1. The User can register by filling out the register form and choosing a user name and password. To register the User must provide his/her real name, address, phone number/ mobile phone number and e-mail address.
3.2. By registering the User warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.
3.3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
3.4. Registration is free of any charges.

4. User responsibilities

4.1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password.
4.2. The User warrants the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.
4.3. The User warrants that he/she is over 18 years old.

5. Privacy policy

5.1. Service Provider is committed to respecting User’s privacy. Service Provider is the sole owner of the information collected on Turoshop.fi and shop.Turoshop.fi. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.
5.2. Service Provider does not transfer any information given by the User for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.
5.3. Service Provider reserves the right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.
5.4. User has the right to examine, change and delete information about him/herself from the register. Upon request we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them. For any requests regarding privacy policy or personal collected information, please contact privacy@turo.fi

6. Ordering and Payment Terms

6.1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
6.2. Unless otherwise agreed by the Service Provider, payment must be received by the Service Provider prior to acceptance of an order.
6.3. Service Provider reserves the right to reject any order in its sole discretion.

6.4. Following payment methods are available through PayPal or Paytrail.com: Visa, Mastercard, Pivo, MobilePay, Masterpass, Siirto, Jousto, Mash, OP-lasku, and others.

7. Product prices

7.1. The product price is the price displayed for the item on the Service at the time of ordering.
7.2. All the product prices and delivery charges are displayed in euros (EUR).
7.3. For all orders within the EU product prices and delivery charges include VAT
7.4.  Our offer codes are not valid in combination with other promotions, or valid on previous purchases. Offers exclude gift cards.

8. Delivery

8.1. Delivery times may vary from product to product. Delivery time is determined by availability of the product and order destination.
8.2. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure).
8.3. Service Provider reserves the right to deliver different products ordered in the same time separately.
8.4. Service Provider takes responsibility over the loss or damage of the product occurred during the delivery

9. Cancellation and returns

9.1. User (except institutions and companies) has a fourteen-day right to return or exchange a product according to Finnish consumer protection legislation. This returns policy does not extend to products which are produced or altered according to the customer’s wishes.
The customer has a right to return a product if:

1. The order has been cancelled according to the terms and conditions by notifying Turoshop.fi within 14 days of the item having been delivered,
2. The product has not been used,
3. The product is in the condition that the customer received it in and all the parts of the product are included in the package and
4. The product has been repackaged into its original package or an equivalent.

9.3. The product must be returned immediately after cancellation.
9.4. When returning products the User will be responsible for the risk of damages.

10. Changes to the Service and this Agreement

Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

11. Jurisdiction and Settlement of Disputes

This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Helsinki District Court, Finland.

12. Cookie policy

This is the Cookie Policy for Turo website, accessible from https://www.turoshop.com/

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Account related cookies

  If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

  We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Email newsletters related cookies

  This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies

  This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Forms related cookies

  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

• Site preferences cookies

  In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  For more information on Google Analytics cookies, see the official Google Analytics page.

• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

• As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites such as; Facebook, Twitter, ... , will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

• Email: turo@turo.fi or privacy@turo.fi

13. Language of this Agreement

The parties have agreed that this Agreement and related documents shall be written in English.